Distance Sales Agreement Example

Article 1 - Parties

1.1. Seller

Name: ErkanKoc

Address: www.erkankoc.com.tr

Phone:

Email:

1.2. Buyer

Name – Surname/ID No:

Address:

Phone:

Email:

Article 2 - Subject

The subject of this agreement is the sale and delivery of the product, the characteristics and selling price of which are specified below, that the BUYER has ordered electronically from the website https://erkankoc.com.tr owned by the SELLER, in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts.

The Buyer acknowledges and declares that they have been informed by the seller in a clear, understandable, and internet-appropriate manner about the seller's name, title, full address, telephone and other access information, the basic characteristics of the product subject to sale, including all preliminary information about the product, including the selling price including taxes, payment method, delivery conditions and expenses, etc., and how to use the "right of withdrawal", the official authorities to which they can address complaints and objections, etc., that the Buyer has confirmed this preliminary information electronically, and then placed an order for the goods in accordance with the provisions of this agreement.

The preliminary information on the http://erkankoc.com.tr website and the invoice issued upon the order placed by the buyer are integral parts of this agreement.

Article 3 - Product Payment/Delivery Information

The type and quantity of the product/products purchased electronically, the brand/model, selling price, payment method, name of the recipient, delivery address, invoice information, shipping fee are as specified below. The person/entity to be invoiced must be the same as the person/entity making the contract. The information below must be correct and complete. The Buyer agrees to fully compensate for any damages arising from incorrect or incomplete information, and also accepts any liability that may arise from this situation.

In case the Seller deems necessary, if there is a discrepancy in the information provided by the BUYER, the SELLER reserves the right to stop the order. In case the SELLER detects a problem with the order, if the SELLER cannot reach the BUYER from the telephone, e-mail, and postal addresses provided by the BUYER, the SELLER suspends the order for 15 (fifteen) days. During this time, the BUYER is expected to contact the SELLER regarding the issue. If no response is received from the BUYER within this period, the SELLER cancels the order to prevent any damage to both parties.

Product(s) Received

Name, Code

Total Selling Price: 

Payment Method:

Recipient:

Phone Number:

Delivery Address:

Invoicing Person/Entity:

Billing Address:

Shipping Fee:

Article 4 - Contract Date and Force Majeure

The date of the contract is the date when the order is placed by the Buyer, which is " ".

Unforeseen events occurring outside the control of the parties, which were not present or foreseeable at the time of signing the contract, which partially or completely prevent the parties from fulfilling their obligations under the contract, such as force majeure (natural disaster, war, terrorism, rebellion, changing legislation provisions, confiscation or strike, lockout, significant breakdown in production and communication facilities, etc.), shall be considered force majeure. The party in whom the force majeure occurs shall immediately and in writing inform the other party of the situation.

During the continuance of force majeure, neither party shall be liable for the inability to perform their obligations. If this force majeure situation continues for 30 (thirty) days, each party shall have the right to terminate unilaterally.

Article 5 - Rights and Obligations of the Seller

5.1. The Seller undertakes to fulfill the obligations imposed on it by the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, except for force majeure events.

5.2. Individuals under the age of 18 cannot shop from erkankoc.com.tr. The Seller will consider the age stated in the contract to be correct. However, the Seller shall not be held liable for any inaccuracies in the age provided by the Buyer.

5.3. erkankoc.com.tr accepts shopping with credit card (Visa, MasterCard, etc.) or bank transfer. Orders that are not paid within one week of the order date will be canceled. The time when orders are processed is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer reaches the seller's bank accounts. Payment methods carried out without consulting customer service, such as cash on delivery or postal check, are not accepted.

Article 6 - Rights and Obligations of the Buyer

6.1. The Buyer undertakes to fulfill the obligations imposed on them by the contract except for force majeure events.

6.2. By placing an order, the Buyer is deemed to have accepted the terms of the contract and undertakes to make the payment in accordance with the payment method specified in the contract.

6.3. The Buyer acknowledges and declares that they are informed by the seller, in a clear, understandable, and internet-appropriate manner, about the seller's name, title, full address, telephone and other access information, the basic characteristics of the product subject to sale, including all preliminary information about the product, including the selling price including taxes, payment method, delivery conditions and expenses, etc., and how to use the "right of withdrawal", the official authorities to which they can address complaints and objections, etc., and that they have confirmed this preliminary information electronically.

6.4. In accordance with the previous article, the Buyer declares that they have read and confirmed the order/payment/use procedure information on {{WebsiteName}} regarding the product ordered/payment conditions, product usage instructions, measures taken against possible situations, and warnings against possible situations.

6.5. In case the Buyer wants to return the purchased product, they agree to not damage the product or its packaging in any way, to return the original invoice and delivery note during the return, and to not damage them.

Article 7 - Order/Payment Procedure

Order:

After the total amount including VAT of the products added to the shopping cart is confirmed by the Buyer, it is processed through the POS of the relevant bank card. Therefore, orders are not shipped before a confirmation email is sent to the customer. Shipments are not made before the Order Confirmation email is sent.

In case of any disruption in the process or problems related to the credit card that may arise, the Buyer is notified through one or more of the telephone/fax/e-mail addresses specified in the contract. If necessary, the Buyer may be asked to contact their bank. The time of processing orders is not the moment the order is placed, but the moment when the necessary collection is made from the credit card account or the transfer reaches the seller's bank accounts.

In exceptional cases where it is understood that the contracted product cannot be supplied due to a justifiable reason and/or stock problem, the Buyer may be sent another product of equal quality and price upon immediate and clear notification and approval of the Buyer; a new product may be sent according to the Buyer's desire and choice, or the arrival of the product in stock or the removal of other impediments to delivery may be awaited, and/or the order may

 be canceled.

Payment:

The Buyer agrees and undertakes that the contract subject product or service will be paid in the form and method they have chosen and confirmed. In the case of payment by bank transfer, the Buyer agrees to make the payment within 3 (three) days from the order date.

Article 8 - Delivery of Products

Products are delivered to the shipping company on the same day or the next day after the order is placed, unless otherwise specified.

Orders are sent to the address specified by the Buyer via contracted cargo companies. The Seller shall not be held responsible for any problems that may arise during the delivery of the product, except in the case of an explicit and undeniable fault of the Seller.

Products are delivered by the cargo company to the address specified by the Buyer. If the cargo company does not find anyone at the address at the time of delivery, a notice is left at the door. The Buyer can pick up the product from the nearest branch within 3 (three) days by presenting the notice left by the cargo company and identification.

The Buyer accepts the risk that may arise from the fact that the product is left to the cargo company at the delivery stage. The cargo company is liable for any damage that may occur to the product during transportation.

Article 9 - Withdrawal

The Buyer may use the right of withdrawal within 14 (fourteen) days from the date of delivery of the product. To use the right of withdrawal, the Seller must be informed by e-mail within this period and the product must not be used. In addition, the original invoice must be sent to the Seller. The product price is refunded to the Buyer within 10 (ten) days after the product is received by the Seller, provided that the provisions of this contract are met.

If the Buyer wants to return the purchased product, they agree not to damage the product or its packaging in any way, to return the original invoice and delivery note during the return, and to not damage them.

Article 10 - Confidentiality

The Buyer's personal information is kept confidential and not shared with third parties. Credit card information requested on the payment page is not kept by the Seller or any other institution in any way in order to ensure the security of the Buyer.

Article 11 - Competent Court

In disputes that may arise from this contract, the Consumer Arbitration Committees and the Consumer Courts where the BUYER is domiciled up to the value declared by the Ministry of Customs and Trade are authorized.

The SELLER's records and documents, including microfilm, microfiche, magnetic tape, magnetic disk, and computer records, shall be considered as evidence in any dispute arising from the implementation of this agreement.

Article 12 - Execution and Termination of the Agreement

This contract, consisting of 12 (twelve) articles, is made in duplicate and executed by the parties. The Buyer has read all the articles of this contract, knows all the conditions, and accepts and undertakes them.

This agreement shall enter into force on the date of signature by both parties.

SELLER

Name/Title:

Signature:

Date:

BUYER

Name/Title:

Signature:

Date:

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